Frequently asked questions

There is no valid reason to close a BarterNext account other than not being able to pay the operating costs.

Either via a ticket submitted on the BarterNext intranet or a letter/email.

If your direct debit mandate is revoked and/or we are unable to collect 3 monthly subscription payments, we will close your account.

The minimum commitment is 1 month, to stop your contract with BarterNext you simply need to have a balance of 0 B€ on your account.

If at that time the balance is positive and you close your account, the balance is transferred to the guarantee fund. It is possible to restore it in case of reaffiliation. If the balance is negative, you must pay it back in euros.

If one or more monthly payments of your subscription are in default, the contract can be suspended and then terminated by BarterNext.